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Tourist safety assistance in South Africa
Travel Safely, operated by United Safety Services (Pty) Ltd · Updated October 2026
Travel Safely helps visitors to South Africa make informed safety decisions. You get practical local advice, a real South African contact day and night, and help arranging professional security when you want someone with you. The service is operated by United Safety Services, a Johannesburg-based safety and compliance company.
What we can help with
- Routes and driving.Is the route your GPS suggests a sensible one? Send it to us and we'll tell you what a local would consider.
- Accommodation.Arrived somewhere that doesn't feel right? We'll give you an honest local view of the area and practical options.
- Transport.Airport transfers, drivers and e-hailing. We help you check arrangements and can suggest or arrange safer alternatives.
- Going out and sightseeing.Where to go, when to go and how to get there, based on your plans.
- When something goes wrong.We help you work out the next steps and contact the right people, such as police, medical help or your emergency contacts.
Not sure whether we can help with your situation? Ask us. You don't need to book a package first. Message us on WhatsApp
Who it's for
- First-time visitorswho want local knowledge from day one.
- Solo travellerswho would like a reliable local contact and agreed check-ins.
- Families and groupsplanning a holiday across several cities or regions.
- Business travellerswho want advice on meetings, transport and evenings out, and the option of security.
- Parentswhose children are travelling or attending events such as matric rage.
Where we operate
- Anywhere in South Africa.Our team is based in Johannesburg, and we work with professional security and emergency response partners nationwide.
- Remote areas.In remote areas and game reserves, physical help can take longer to arrive. We'll tell you if that applies to your plans.
What it costs
- Essential, $59 for 7 days:a real local contact for safety guidance about routes, destinations and travel concerns.
- Guardian, $129 for 7 days:everything in Essential, plus agreed check-ins and escalation if you miss one.
- Concierge, $299 for 7 days:personalised itinerary advice, journey monitoring and one dedicated contact.
- Private security and escorted travel:quoted separately for your plans.
Local safety support from $59 for 7 days
Every package gives you a real South African contact on WhatsApp and phone. Guardian adds agreed check-ins, and Concierge adds itinerary advice, journey monitoring and one dedicated contact. Not sure what you need? Ask us a question first.
Frequently asked questions
What is tourist safety assistance?
It is practical help for visitors who want to make informed safety decisions in South Africa. Travel Safely gives you local advice on routes, areas, accommodation and transport, a real South African contact on WhatsApp and phone, and help arranging security if you want someone with you. Get in touch and we'll explain what would suit your trip. Message us on WhatsApp
How much does Travel Safely cost?
Packages cost $59, $129 or $299 for 7 days, depending on how much support you want. Private security, escorts and secure transport are quoted separately. Ask us and we'll help you choose. Message us on WhatsApp
Do I need to book a package to ask a question?
No. You can ask us a question through the website or WhatsApp first. We reply to new enquiries within one business day. Message us on WhatsApp
Does this replace travel insurance?
No. Travel Safely helps you make good decisions and get the right help. You should still travel with medical and travel insurance. Message us on WhatsApp